Information Systems Outsourcing : The Era of Digital Transformation

edited by Rudy Hirschheim, Armin Heinzl, Jens Dibbern

Introduction: Riding the Waves of Outsourcing Change in the Era of Digital Transformation -- Part I: Emergent Sourcing Challenges -- Part II: Mastering Innovation Through Outsourcing -- Part III: Leveraging the Value of Offshoring -- Part IV: Adopting and Innovating Cloud Services -- Part V: Balancing Risks and Opportunities in Cloud-based Outsourcing -- Part VI: Benefitting from Service Workforce Platforms -- Part VII: Replacing Humans by Bots.

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Year of publication:	2020 ; 5th ed. 2020.
Other Persons:	Hirschheim, Rudy A. (ed.) ; Heinzl, Armin (ed.) ; Dibbern, Jens (ed.)
Publisher:	2020.: Cham : Springer International Publishing 2020.: Cham : Imprint: Springer
Subject:	IT-Management \| IT management \| IT-Dienstleister \| IT service provider \| Betriebliches Informationssystem \| Business intelligence system \| Outsourcing \| Auslandsverlagerung \| Offshoring \| Service-Rechenzentrum