Information technology-enabled global customer service
Tapio Reponen
| Year of publication: |
2003
|
|---|---|
| Other Persons: | Reponen, Tapio (contributor) |
| Publisher: |
Hershey [u.a.] : Idea Group Publ. |
| Subject: | Customer services | Technological innovations | Management | International business enterprises | Communication systems | Electronic commerce | Internet | Intranets (Computer networks) | Information technology | Information resources management | Kundenbetreuung | Elektronische Kommunikation | Ressourcenmanagement |
| Extent: | II, 288 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 1-591-40048-1 |
| Classification: | Betriebliche Information und Kommunikation |
| Source: |
Persistent link: https://www.econbiz.de/10004779541