//-->
Integrating information architecture and process management : experiences from the development of a digital safe by the Dutch Inland Revenue Service
Janssen, Marijn, (2007)
Policy Implications of Top-down and Bottom-up Patterns in E-Government Infrastructure Development
Veenstra, Anne Fleur van,
Barriers and impediments to transformational government: insights from literature and practice
Van Veenstra, Anne Fleur, (2011)