Integrating Kansei engineering and revised Kano model with a case study in the automobile industry
Arash Shahin, Mohammad Hossein Moshref Javadi and Hossein Vaez Shahrestani
| Year of publication: |
2014
|
|---|---|
| Authors: | Shahin, Arash ; Javadi, Mohammad Hossein Moshref ; Shahrestani, Hossein Vaez |
| Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 13.2014, 2, p. 201-218
|
| Subject: | Kansei engineering | traditional Kano model | revised Kano model | automobile industry | customer satisfaction | Kfz-Industrie | Automotive industry | Kundenzufriedenheit | Customer satisfaction |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010387724