Integrating service and design : the influences of organizational and communication factors on relative product and service characteristics
Year of publication: |
2008
|
---|---|
Authors: | Antioco, Michael ; Moenaert, Rudy K. ; Feinberg, Richard A. ; Wetzels, Martin G. M. |
Published in: |
Journal of the Academy of Marketing Science. - New York, NY : Springer Science + Business Media LLC, ISSN 0092-0703, ZDB-ID 1187865-4. - Vol. 36.2008, 4, p. 501-521
|
Subject: | Produktgestaltung | Product design | IT-gestütztes Marketing | Computer-assisted marketing | Interne Kommunikation | Internal communication |
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