Integrating service practice into project management : a matter of "do or die"?
Year of publication: |
2014
|
---|---|
Authors: | Burström, Thommie Allan ; Jacobsson, Mattias ; Wilson, Timothy L. |
Published in: |
International journal of managing projects in business. - Bingley [u.a.] : Emerald, ISSN 1753-8378, ZDB-ID 2473959-5. - Vol. 7.2014, 1, p. 5-22
|
Subject: | Project management | SERVQUAL | Communication triangle | Service management practices | Service marketing | Projektmanagement | Dienstleistungsmanagement | Service management | Dienstleistungsmarketing | Services marketing |
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