Intellectual capital : firms' hidden source of service quality in the microfinance industry in Uganda
Year of publication: |
2013
|
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Authors: | Kamukama, Nixon |
Published in: |
Journal of African business. - Binghamton, NY : International Business Press, ISSN 1522-8916, ZDB-ID 2267966-2. - Vol. 14.2013, 1/3, p. 150-161
|
Subject: | intellectual capital elements | microfinance industry | service quality | Immaterielle Werte | Intangible assets | Mikrofinanzierung | Microfinance | Dienstleistungsqualität | Service quality | Uganda |
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