Intelligent Agents - a Tool for Modeling Intermediation and Negotiation Processes

Many contemporary problems as encountered in society and economy require advanced capabilities for evaluation of situations and alternatives and decision making, most of the time requiring intervention of human agents, experts in negotiation and intermediation. Moreover, many problems require the application of standard procedures and activities to carry out typical socio-economic processes (for example by employing standard auctions for procurement or supply of goods or convenient intermediation to access resources and information). This paper focuses on enhancing knowledge about intermediation and negotiation processes in order to improve quality of services and optimize performances of business agents, using new computational methods that combine formal methods with intelligent agents paradigm. Taking into account their modularity and extensibility, agent systems allow facile, standardized and seamless integration of negotiation protocols and strategies by employing declarative and formal representations specific to computer science.