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Intelligent customer support for product selection with case-based reasoning

Ralph Bergmann, Sascha Schmitt, Armin Stahl
Year of publication:
2002
Authors: Bergmann, Ralph ; Schmitt, Sascha ; Stahl, Armin
Published in:
E-commerce and intelligent methods : with 35 tables. - Heidelberg : Physica-Verl., ISBN 3-7908-1499-7. - 2002, p. 322-341
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