Interactive and collaborative behaviour of software product‐development teams

Purpose – This paper aims to describe a study of interactive and collaborative behaviours of software product development teams across horizontal, geographical and value chain boundaries. The objective is to understand the influence of boundary on these behaviours. Design/methodology/approach – This paper is a questionnaire‐based study of 63 software product‐development teams. Findings – The study shows, that interactive behaviour is used more by teams as compared to collaborative behaviour while developing software products. The interactive behaviour is not influenced by the boundary crossed, while collaborative behaviour is influenced by the boundaries crossed. Originality/value – The study is relevant for practitioners and researchers. Collaboration is considered important for product development, but the study shows that it is not used extensively. Researchers can look into why low level of collaborative behaviour has been exhibited.