Internal Service Quality and the Psychological Work Environment: An Empirical Analysis of Conceptual Interrelatedness
| Year of publication: |
1997
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|---|---|
| Authors: | Edvardsson, Bo ; Larsson, Gerry ; Setterlind, Sven |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 17.1997, 2, p. 252-263
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