Internet banking service quality in South Africa : a qualitative analysis of consumer perceptions
Ephrem H. Redda, Jhalukpreya Surujlal and Verona Leendertz
| Year of publication: |
2017
|
|---|---|
| Authors: | Redda, Ephrem H. ; Surujlal, Jhalukpreya ; Leendertz, Verona |
| Published in: |
International journal of trade and global markets. - Olney : Inderscience, ISSN 1742-7541, ZDB-ID 2444196-X. - Vol. 10.2017, 1, p. 67-74
|
| Subject: | internet banking service quality | customer value | satisfaction | Dienstleistungsqualität | Service quality | Electronic Banking | Electronic banking | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Südafrika | South Africa | Kundenwert | Customer value | Internet | Bankgeschäft | Banking services |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011722922