Internet service quality and customer satisfaction: Examining internet banking in Greece
| Year of publication: |
2009
|
|---|---|
| Authors: | Santouridis, Ilias ; Trivellas, Panagiotis ; Reklitis, Panagiotis |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 20.2009, 2, p. 223-240
|