Internet ticketing in a not-for-profit, service organization: Building customer loyalty
| Year of publication: |
2005
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|---|---|
| Authors: | Olson, John R. ; Boyer, Kenneth K. |
| Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 7624499. - Vol. 25.2005, 1, p. 74
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