Internet versus bricks-and-mortar retailers: An investigation into intangibility and its consequences
| Year of publication: |
2005
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|---|---|
| Authors: | Laroche, Michel ; Yang, Zhiyong ; Mcdougall, Gordon H.G. ; Bergeron, Jasmin |
| Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ISSN 0022-4359, ZDB-ID 4108024. - Vol. 81.2005, 4, p. 251-268
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