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Introduction to the theory of queues
Takács, Lajos, (1962)
Stochastic models
Heyman, Daniel P., (1990)
Fit für den Euro Simulationsbasierte Euro-Maßnahmenplanung fürDresdner-Bank-Geschäftsstellen
Strohhecker, Jürgen, (2001)
Introduction to queueing theory
Cooper, Robert B., (1972)
Cooper, Robert B., (1981)
Queues with order servers that work at different rates (Received March 1976, rev. June 1976)
Cooper, Robert B., (1976)