Investigating customer satisfaction and service quality in academic libraries : the case of Technological Educational Institute of Central Macedonia
Sotirios G. Dimitriadis;Vasiliki Vrana; Stylianos Dimitriou; Vasileios Kalaitzis and George Drogalas
| Year of publication: |
2013
|
|---|---|
| Authors: | Dimitriadis, Sotirios G. ; Vrana, Vasiliki ; Dimitriou, Stylianos ; Kalaitzis, Vasileios ; Drogalas, George |
| Published in: |
International journal of decision sciences, risk and management. - Genève : Inderscience, ISSN 1753-7169, ZDB-ID 2512276-9. - Vol. 5.2013, 2, p. 161-179
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| Subject: | academic libraries | user satisfaction | usage of library services | service quality | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Bibliothek | Library | Wissenschaftliche Bibliothek | Academic library | Bibliotheksdienstleistung | Library service | Nordmazedonien | North Macedonia |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010487335