Investigating process management in firms with quality systems: a multi-case study
| Year of publication: |
2012
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|---|---|
| Authors: | Iden, Jon |
| Published in: |
Business process management journal. - Bradford : Emerald, ISSN 1463-7154, ZDB-ID 13799617. - Vol. 18.2012, 1 (3.2.), p. 104-122
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