Investigating the impact of mobile telecom service characteristics on consumer satisfaction in urban Uganda
Fawz Manyaga, Umit Hacioglu
| Year of publication: |
2021
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|---|---|
| Authors: | Manyaga, Fawz ; Hacıoğlu, Ümit |
| Published in: |
International Journal of Research in Business and Social Science : IJRBS. - Istanbul, Turkey : School of Business, İMU, ISSN 2147-4478, ZDB-ID 2719183-7. - Vol. 10.2021, 6, p. 19-33
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| Subject: | Customer Satisfaction | Service Quality | Servqual | Telecom | Telecommunication | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Uganda | Telekommunikationssektor | Telecommunications industry | Telekommunikation | Telecommunications | Mobilkommunikation | Mobile communications | Konsumentenverhalten | Consumer behaviour | Telekommunikationspolitik | Telecommunications policy |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.20525/ijrbs.v10i6.1382 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012659314