Investigating the impact of perceived crowding and various determinants on customers satisfaction : insights from family restaurants
Year of publication: |
2022
|
---|---|
Authors: | Siddique, Nida ; Hamid, Kashif ; Sajid, Muhammad ; Ali, Asima ; Akash, Rana Shahid Imdad |
Published in: |
Middle East journal of management : MEJM. - Genéve [u.a.] : Inderscience Enterprises, ISSN 2050-3644, ZDB-ID 3004210-0. - Vol. 9.2022, 1, p. 23-43
|
Subject: | customer satisfaction | perceived crowding | PLS-SEM | family restaurant | Kundenzufriedenheit | Customer satisfaction | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Familie | Family | Familienunternehmen | Family business |
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