Involvement can boost performance, if the mix is appropriate . "Getting the people bit right" is vital . More workers are taking lunchbreaks . Study casts doubt on TQM effectiveness
Year of publication:
1998
Published in:
IRS employment review. - London : Eclipse Publ. Ltd., ISSN 0143-8328, ZDB-ID 2107687X. - 1998, 670, p. 5