Is C-OAR-SE best for internet retailing service quality?
| Year of publication: |
2009
|
|---|---|
| Authors: | Pavlík, Zbyšek ; Vejmelková, Eva ; Fiala, Lukáš ; Černý, Robert |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 19.2009, 6 (13.11.), p. 670-687
|