Is seeing eye to eye always beneficial? : how and when (dis)agreement on service climate influences store turnover and sales performance
Year of publication: |
2020
|
---|---|
Authors: | Tremblay, Michel |
Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 23.2020, 1, p. 70-86
|
Subject: | service climate (dis)agreement | customer fit | store turnover | sales performance | Einzelhandel | Retail trade | Verkaufspersonal | Salespeople | USA | United States | Absatz | Sales |
-
Measuring and testing the impact of interpersonal mentalizing skills on retail sales performance
Gabler, Colin B., (2019)
-
Analysis of factors influencing retail sales
Van Tassel, Charles E., (1966)
-
Pai, Dinesh Ramdas, (2023)
- More ...
-
Managerial Career Success in Canadian Organizations: Is Gender a Determinant?
ChĂȘnevert, Denis, (1998)
-
Guay, Philippe, (2000)
-
Roussel, Patrice, (1999)
- More ...