Is technology truly improving the customer experience? : analysing the intention to use open banking in Indonesia
Nofie Iman, Sahid Susilo Nugroho, Eddy Junarsin and Rizky Yusviento Pelawi
| Year of publication: |
2023
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|---|---|
| Authors: | Iman, Nofie ; Nugroho, Sahid Susilo ; Junarsin, Eddy ; Pelawi, Rizky Yusviento |
| Published in: |
International journal of bank marketing. - Bingley : Emerald, ISSN 1758-5937, ZDB-ID 2032104-1. - Vol. 41.2023, 7, p. 1521-1549
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| Subject: | Financial literacy | Open banking | PLS-SEM | Technological innovation | Traditional banking | TRAM | Indonesien | Indonesia | Electronic Banking | Electronic banking | Technischer Fortschritt | Technological change | Beziehungsmarketing | Relationship marketing | Finanzwissen | Innovation | Open Banking |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJBM-09-2022-0427 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014470534