ISO 9000 quality system certification and its impact on product and process innovation performance
Year of publication: |
2014
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Authors: | Terziovski, Milé ; Guerrero, Jose-Luis |
Published in: |
International journal of production economics. - Amsterdam [u.a.] : Elsevier, ISSN 0925-5273, ZDB-ID 1092526-0. - Vol. 158.2014, p. 197-207
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Subject: | Innovation performance | ISO 9000 certification | Restructuring | Internal customer concept | Qualitätsmanagement | Quality management | Standardisierung | Standardization | Innovation | Innovationsmanagement | Innovation management | Produktentwicklung | New product development | Performance-Messung | Performance measurement |
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