ISO 9001: 2008 implementation and impact on the University of Nairobi : a case study
Christopher Moturi and Peter M. F. Mbithi (University of Nairobi, Nairobi, Kenya)
| Year of publication: |
2015
|
|---|---|
| Authors: | Moturi, Christopher ; Mbithi, Peter M. F. |
| Published in: |
The TQM journal : the international review of organizational improvement. - Bingley : Emerald Group Publishing Limited, ISSN 1754-2731, ZDB-ID 2409387-7. - Vol. 27.2015, 6, p. 752-760
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| Subject: | Quality management | ISO 9001 | Quality systems | Quality standards | Performance improvement | University of Nairobi | Qualitätsmanagement | Standardisierung | Standardization | Hochschule | Higher education institution |