It's all about the text : an experimental investigation of inconsistent reviews on restaurant booking platforms

Andreas J. Steur, Fabian Fritzsche, Mischa Seiter

Year of publication:	2022
Authors:	Steur, Andreas ; Fritzsche, Fabian ; Seiter, Mischa
Published in:	Electronic markets : EM ; the international journal of electronic commerce and business media. - Berlin : Springer, ISSN 1422-8890, ZDB-ID 2017342-8. - Vol. 32.2022, 3, p. 1187-1220
Subject:	Consumer decision-making \| Consumer reviews \| Digital platform \| Inconsistent reviews \| Online reviews \| Reputation \| Digitale Plattform \| Konsumentenverhalten \| Consumer behaviour \| Virales Marketing \| Viral marketing \| Online-Handel \| Online retailing \| Social Web \| Social web \| Gastronomie \| Restaurant industry \| Online-Marketing \| Internet marketing \| Experiment

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