It's the customer, stupid! : 34 wake-up calls to help you stay client-focused
Michael Aun
| Year of publication: |
2011
|
|---|---|
| Authors: | Aun, Michael |
| Publisher: |
Hoboken, NJ : Wiley |
| Subject: | Kundendienst | Beziehungsmarketing | Customer services. | Customer relations--Management. |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XVIII, 235 S. : Ill. 24 cm |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Formerly CIP Uk. - Includes index |
| ISBN: | 978-0-470-90739-9 ; 0-470-90739-8 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10009172920