It takes two to tango : a multidisciplinary bibliometric review across six decades of dyadic service encounter research
David D. Walker, Su Kyung (Irene) Kim, Danielle D. van Jaarsveld, Simon Lloyd D. Restubog, Mauricio Marrone, Constantin Lagios and Arman Michael Mehdipour
| Year of publication: |
2023
|
|---|---|
| Authors: | Walker, David D. ; Kim, Su Kyung ; Van Jaarsveld, Danielle ; Restubog, Simon Lloyd D. ; Marrone, Mauricio ; Lagios, Constantin ; Mehdipour, Arman Michael |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 34.2023, 5, p. 970-994
|
| Subject: | Bibliographic coupling analysis | Bibliometric methods | Co-citation analysis | Dyadic service encounters | Moments of truth |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JOSM-08-2022-0286 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014456521