Key factors affecting customers' willingness to use mobile coupons in a restaurant setting
Year of publication: |
2014
|
---|---|
Authors: | Lee, Tzong-ru ; Chen, Chin-yao ; Hilletofth, Per ; Hsu, Yi-hsiang |
Published in: |
International journal of management & enterprise development : IJMED. - Olney, Bucks. : Inderscience, ISSN 1468-4330, ZDB-ID 2141643-6. - Vol. 13.2014, 3/4, p. 248-260
|
Subject: | key factors | mobile coupon | customers' willingness | restaurant | Konsumentenverhalten | Consumer behaviour | Gastronomie | Restaurant industry | Kundenbindungsprogramm | Loyalty program | Mobilkommunikation | Mobile communications | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality |
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