Key quality factors in Web site design and use: an examination
| Year of publication: |
2002
|
|---|---|
| Authors: | Cox, J. ; Dale, B.G. |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 19.2002, 7, p. 862-888
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