Knowledge and Productivity in Technical Support Work
| Year of publication: |
2003
|
|---|---|
| Authors: | Das, Amit |
| Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Hanover, Md : INFORMS, ISSN 0025-1909, ZDB-ID 2063451. - Vol. 49.2003, 4, p. 416-431
|