KNOWLEDGE WORKERS AND RADICALLY NEW TECHNOLOGY

Knowledge workers and radically new technology

Sviokla, John J., (2000)

PlanPower, XCON, and MUDMAN : an in-depth analysis into three commercial expert systems in use

Sviokla, John J., (1986)

Staple Yourself to an Order - Many organizations suffer from gaps in their order management cycle that can cause internal strife and damage customer relationships. By "stapling themselves to an order," managers can isolate these breakdowns, helping their companies reconnect with customers and improve financial performance.

Shapiro, Benson P., (2004)