Knowledge Workers as an Integral Component in Global Information System Design

Analyzing an information system through knowledge’s point of view causes a change that, inevitably, engenders the awareness of the importance of the human and sociocultural dimensions to improve its performances. This chapter, based on a Model for Global Knowledge Management within the Enterprise (MGKME) helps to stress the need of integrating the knowledge worker, both at once, as a component, and a user of the information systems within extended companies. Actually, this challenge, put out by a knowledge management's vision that is centered on the core business processes, and the people, ought to be included in the strategies for information resources management.