Knowledge workers' reactions to a planned introduction of robotic process automation : empirical evidence from an accounting firm
Aleksandre Asatiani, Esko Penttinen, Joona Ruissalo, and Antti Salovaara
| Year of publication: |
2020
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|---|---|
| Authors: | Asatiani, Aleksandre ; Penttinen, Esko ; Ruissalo, Joona ; Salovaara, Antti |
| Published in: |
Information systems outsourcing : the era of digital transformation. - Cham, Switzerland : Springer, ISBN 978-3-030-45818-8. - 2020, p. 413-452
|
| Subject: | Case study | Accounting | Automation | Knowledge work | Robotic Process Automation (RPA) | Worker reactions | Automatisierung | Roboter | Robot | Wissensmanagement | Knowledge management | Rechnungswesen | Prozessmanagement | Business process management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Other identifiers: | 10.1007/978-3-030-45819-5_17 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012238269