Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions
Michael L. George
| Year of publication: |
2003
|
|---|---|
| Authors: | George, Michael L. |
| Publisher: |
New York, NY [u.a.] : McGraw-Hill |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | IX, 386 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-07-141821-0 |
| Source: |
Persistent link: https://www.econbiz.de/10004672572