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Learning to Walk Before We Try to Run: Adapting Lean for the Public Sector
Radnor, Zoe, (2008)
Lean on me - A Japanese car firm's production philosophy is taking off in the public sector. 'Lean thinking's is not only the phrase on everyone's lips, it is also improving efficiency in services as diverse as accident & emergency and abandoned car removals
Radnor, Zoe, (2006)