LEVERAGING TECHNOLOGY FOR IMPROVED CALL CENTER PRODUCTIVITY - New applications can improve sales and service performance, our roundtable says.
Year of publication: |
2006
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Authors: | Cline, Kenneth |
Published in: |
Banking strategies : management insights in financial services. - Chicago, Ill. : BAI, ISSN 1049-1775, ZDB-ID 13442399. - Vol. 82.2006, 2, p. 50-57
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Saved in:
Saved in favorites
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