Linking human resource management practices and customer satisfaction on product quality
| Year of publication: |
2012
|
|---|---|
| Authors: | Cantarello, Silvia ; Filippini, Roberto ; Nosella, Anna |
| Published in: |
The international journal of human resource management. - London : Routledge, ISSN 0958-5192, ZDB-ID 10441347. - Vol. 23.2012, 18 (1.10.), p. 3906-3925
|