Listening to the murmur of water : essential satisfaction and dissatisfaction attributes of thermal and mineral spas
Year of publication: |
2020
|
---|---|
Authors: | Rodrigues, Helena ; Brochado, Ana ; Troilo, Michael |
Published in: |
Journal of travel and tourism marketing. - [Erscheinungsort nicht ermittelbar] : Routledge, ISSN 1540-7306, ZDB-ID 2112951-4. - Vol. 37.2020, 5, p. 649-661
|
Subject: | satisfaction | hotels | dissatisfaction | Leximancer | mineral springs | spa | thermal | user-generated content (UGC) | Wellness tourism | Kundenzufriedenheit | Customer satisfaction | Hotellerie | Hotel industry | Rohstoffvorkommen | Resource deposit | Gesundheitstourismus | Health tourism | Dienstleistungsqualität | Service quality |
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