Long-term and short-term customer reaction: a two-stage queueing approach
| Year of publication: |
2006
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|---|---|
| Authors: | Ackere, Ann van ; Haxholdt, Christian ; Larsen, Erik R. |
| Published in: |
System dynamics review : the journal of the System Dynamics Society. - Chichester : Wiley, ISSN 0883-7066, ZDB-ID 8834283. - Vol. 22.2006, 4, p. 349-370
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