Loyalty intentions : does the effect of commitment, credibility and awareness vary across consumers with low and high involvement?
Year of publication: |
2014
|
---|---|
Authors: | Mathew, Veeva ; Ali, Rofin Thirunelvelikaran Mohammed ; Thomas, Sam |
Published in: |
Journal of Indian business research. - Bingley : Emerald, ISSN 1755-4195, ZDB-ID 2473958-3. - Vol. 6.2014, 3, p. 213-230
|
Subject: | Brand awareness | Brand commitment | Brand credibility | Product involvement | Loyalty intention | Structural equations modelling (SEM) | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Strukturgleichungsmodell | Structural equation model | Glaubwürdigkeit | Credibility | Markenführung | Brand management | Markenimage | Brand image | Markenartikel | Brand | Kundenzufriedenheit | Customer satisfaction |
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