Making HR count : How to validate a “soft” function through employee‐engagement strategy

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings – Kate Feather is an HR professional at PeopleMetrics, Philadelphia. In her article, “Helping HR to measure up: arming the ‘soft’ function with hard metrics”, she establishes how HR, typically viewed as a discipline which does not operate within traditional business practices of measurement and corporate strategy, can and should be embraced as an asset in holistic business management. Practical implications – Provides strategic insights and practical thinking that have influenced some of the world's leading organizations. Originality/value – The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to‐digest format.