Making it personal in a call centre : electronic peer surveillance
Benjamin P.W. Ellway
| Year of publication: |
2013
|
|---|---|
| Authors: | Ellway, Benjamin P. W. |
| Published in: |
New technology, work and employment. - Oxford : Blackwell, ISSN 0268-1072, ZDB-ID 722783-8. - Vol. 28.2013, 1, p. 37-50
|
| Subject: | Callcenter | Call centre | Soziale Gruppe | Social group | Persönlichkeitspsychologie | Personality psychology |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009740065