Managing challenging clients : building effective relationships with difficult customers
Year of publication: |
2012
|
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Authors: | Oade, Aryanne |
Publisher: |
Houndmills [u.a.] : Palgrave Macmillan |
Subject: | Kundenmanagement | Customer relations--Management. |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Customer experience : future trends and insights
Shaw, Colin, (2010)
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Bliss, Jeanne, (2009)
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Benioff, Marc R., (2009)
- More ...
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Oade, Aryanne, (2009)
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Oade, Aryanne, (2009)
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Building influence in the workplace : how to gain and retain influence at work
Oade, Aryanne, (2010)
- More ...