Managing closing time to enhance manager, employee, and customer satisfaction
Stephanie M. Noble; Carol L. Esmark; Christy Ashley
| Year of publication: |
2015
|
|---|---|
| Authors: | Noble, Stephanie M. ; Esmark, Carol L. ; Ashley, Christy |
| Published in: |
Business horizons. - Amsterdam : Elsevier, ISSN 0007-6813, ZDB-ID 222663-7. - Vol. 58.2015, 2, p. 217-224
|
| Subject: | Closing time | Service industries | Retailing | Restaurants | Conflict management | Kundenzufriedenheit | Customer satisfaction | Gastronomie | Restaurant industry | Dienstleistungssektor | Service industry | Einzelhandel | Retail trade | Beziehungsmarketing | Relationship marketing | Dienstleistungsmanagement | Service management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010497506