Managing customers through economic cycles
Year of publication: |
2010
|
---|---|
Authors: | MacKean, John |
Publisher: |
Hoboken, NJ : Wiley |
Subject: | Kundenmanagement | Beziehungsmanagement | Wirtschaftskreislauf | Rezession |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Das Vertrauen des Kunden : Relevanz, Aufbau und Steuerung auf industriellen Märkten
Plötner, Olaf, (1995)
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Kundenpotentialanalyse im Kundenstamm von Unternehmen
Schulz, Bernhard, (1995)
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Total customer satisfaction : lessons from 50 companies with top quality customer service
Horovitz, Jacques, (1992)
- More ...
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A guide to interindustry analysis of the Pakistan economy
Mc Kean, John R., (1988)
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Nonmarket values from two decades of research on recreation demand
Walsh, Richard G.,
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Mc Kean, John R., (1992)
- More ...