Managing IT service management implementation complextiy : from the perspective of the Warfield Version of systems science
Jiangping Wan and James D. Jones
| Year of publication: |
2013
|
|---|---|
| Authors: | Wan, Jiangping ; Jones, James D. |
| Published in: |
Enterprise information systems. - Abingdon : Taylor & Francis, ISSN 1751-7575, ZDB-ID 2435748-0. - Vol. 7.2013, 4, p. 490-522
|
| Subject: | complexity | mindbugs | risk factors | interpretive structural model | information technology service management | software process improvement | work program of complexity | knowledge support sturcture | Dienstleistungsmanagement | Service management | Software | IT-Dienstleister | IT service provider | Wissensmanagement | Knowledge management | Komplexitätsmanagement | Complexity management | Komplexe Systeme | Complex systems | Informationstechnik | Information technology |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010196186