Managing New Technology and Workplace Relations

How have managers handled the industrial relations ramifications of information technology? There is a diversity of approaches within an overall framework of employee acceptance of the need for technological change. However, the introduction of ew technology is rarely handled strategically in the industrial relations area, and there is much to be learnt from approaches adopted by a small minority of mostly foreign‐owned organisations. The authors conclude by asking whether or not patterns will change in the 1990s.