Managing operations in professional service organisations : identifying roles and tasks of professionals and managers in courts
Tiina Puolakka, Petra Pekkanen, Timo Pirttilä
| Year of publication: |
2021
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|---|---|
| Authors: | Puolakka, Tiina ; Pekkanen, Petra ; Pirttilä, Timo |
| Published in: |
International journal of services and operations management : IJSOM. - Genève : Inderscience Enterprises, ISSN 1744-2389, ZDB-ID 2205101-6. - Vol. 39.2021, 1, p. 37-61
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| Subject: | service operations management | professional services | professional service organisations | professional service operations management | PSOM | court of justice | workflow control | Freie Berufe | Professional services | Dienstleistungsmanagement | Service management | Unternehmensdienstleistung | Business services | Dienstleistungssektor | Service industry | Prozessmanagement | Business process management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJSOM.2021.115193 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012522488